Licensed Peptides
Quality Claims 2.5% to 1.8% | OTIF 93% to 97%
The Situation
Licensed Peptides is a specialty chemical and research compound supplier operating in the research-use-only segment. The business sells peptides and research chemicals as laboratory research reagents, targeting researchers, laboratories, and hobbyist biohackers.
The supply chain involves peptides sourced from contract synthesis companies in China, with products shipped through a US-based intermediary. Cold-chain requirements apply for certain compounds. The business operates in a complex legal and regulatory environment where compliance and traceability are non-negotiable operational requirements.
A business with genuine compliance and quality requirements that had not built the operational infrastructure to support them. Chain-of-custody gaps, batch traceability issues, and high chargeback rates were the visible symptoms.
- No formal batch tracking system
- No structured third-party validation programme
- Chain-of-custody gaps across the supply chain
- Quality claims at 2.5%
- High chargeback rate
- OTIF at 93%
Our Role
Compliance-focused supply chain operations. We owned the quality systems, traceability infrastructure, and operational controls required for this category.
- Batch tracking system design and implementation
- Third-party validation programme
- Chain-of-custody controls across inbound and outbound
- Supplier quality management
- Chargeback reduction programme
Engagement
Compliance Infrastructure Build
12 Months- Batch tracking: every unit traceable from synthesis source to customer
- Third-party validation: independent testing programme for purity and identity verification
- Chain-of-custody controls: documented handoffs at every stage
- Supplier management: COA integrity requirements, supplier qualification process
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